Investing.com — Shares of CURRENC Group Inc. (NASDAQ:CURR) soared over 300% today after the company announced the launch of its SEAMLESS AI Call Centre Solutions, a new suite of AI-powered tools aimed at enhancing the efficiency and customer satisfaction for financial service providers.
The fintech and digital remittance company, which has been serving millions of unbanked and underbanked individuals in Southeast Asia and beyond, unveiled its latest innovation designed to revolutionize the interaction between financial institutions and their customers. SEAMLESS AI Call Centre Solutions introduces three software products – Text AI, Voice AI, and Avatar AI – all supported by robust data analysis capabilities. These tools are expected to facilitate seamless 24/7 service experiences in over 10 languages, easily integrated into mobile applications.
CURRENC’s initiative extends beyond software, with plans to develop AI-focused hardware infrastructure, including AI Data Centre (AIDC) and AI-as-a-Service, to provide comprehensive, turn-key solutions to its global clientele.
The company’s founder and Executive Chairman, Alex Kong, emphasized the significance of this launch as a key step in CURRENC’s mission to transform global financial services through AI-assisted solutions. According to Kong, SEAMLESS AI is set to redefine digital interaction standards in the financial sector by streamlining processes and reducing costs while improving the user experience.
CURRENC’s announcement comes on the heels of a strong performance in 2023, with the company processing approximately 11 million remittance transactions totaling US$4.54 billion, marking a 28% increase in transaction value compared to the previous year. The company’s expanding global presence now includes over one million unique users, partnerships with more than 5,000 banks, and operations in 150 countries.
The stock’s remarkable surge reflects investor enthusiasm for CURRENC’s continued innovation and its strategic investment in AI development, which is anticipated to further the company’s international growth strategy and enhance its impact on the global financial landscape.
The market’s reaction suggests a strong vote of confidence in CURRENC Group’s future prospects following the debut of its SEAMLESS AI Call Centre Solutions.
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